Which of the following options indicates a key performance indicator in the context of Tanium?

Endpoint compliance rates serve as a crucial performance indicator in the context of Tanium because they measure the extent to which endpoints are adhering to established security policies and configurations. This metric directly relates to the effectiveness of the Tanium platform in managing endpoint security and compliance. Maintaining high compliance rates is essential for organizations to ensure that they are safeguarded against vulnerabilities and threats, as it reflects the capability of the Tanium system to apply patches, updates, and configuration changes consistently across all endpoints.

In contrast, although user engagement numbers, costs of software maintenance, and average response times for support calls are important metrics in their respective domains, they do not specifically reflect the operational performance of Tanium. User engagement pertains more to application usage rather than security or compliance. Costs of software maintenance deal with financial aspects rather than security management metrics. Lastly, average response time for support calls focuses on the responsiveness of a support team, which is unrelated to the key performance indicators that assess the effectiveness of endpoint management and security compliance provided by Tanium.